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The increasing complexity of operational processes presents organisations with the challenge of designing their processes efficiently and effectively. The ability to operate process management with reasonable effort and suitable resources helps to improve the overall performance of the organisation.
Kathrin Klaus-Stiglmayr

Improving a process begins with understanding what it does. (William Edwards Deming)

Mag. Dr. Kathrin Klaus-Stiglmayr

Head of Studies – Department for Knowledge and Communication Management

You are welcome to find detailed information about the program on the German website, as the language of instruction for this program is German, or you can contact us directly.

To the German version

Any questions?

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Sabine Wegl

Sabine Wegl

Administrative assistant

Or contact us directly.

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