emergency numbers

In psychological crisis situations, quick and competent help is important. All the counseling services listed here are free of charge and anonymous.

All listed hotlines are available by phone around the clock, including weekends and holidays.

Telephone counseling Austria
Emergency number: 142 (day and night), www.telefonseelsorge.at

Emergency Psychological Service Austria
Hotline: +43 699 / 188 55 400 (day and night), www.notfallpsychologie.at

Telephone crisis service for Lower Austria
Phone: 0800 / 20 20 16 (day and night), www.notrufnoe.com/krisenhotlines

For more information, please visit www.akutteam.at/krisenhotlines

ÖH-Helpline

The ÖH-Helpline has been set up for all students in Austria who suffer from excessive demands or psychological complaints and need help.

Counseling is provided by trained employees of the Association for Psychotherapy in Vienna.

The ÖH-Helpline can also arrange a personal counseling session with employees of the Association for  Psychotherapy.

If you are diagnosed with a severe mental illness or depression as a result of the telephone consultation or during a counseling session, it is also possible to get a therapy place financed by the psychotherapy fund of the Austrian Students's Union (ÖH)

ÖH-Helpline: + 43 / 1 / 585 33 33 

Counseling hours: Monday - Friday from  9 a.m. - 6 p.m.

More information can be found here.

Psychological Counselling Service

The Psychological Student Counseling Service is a federal service facility that provides psychological support for students.

Psychologists and psychotherapists provide support in overcoming personal and study-related problems.

Counseling is free of charge, confidential and anonymous if desired.

The counseling services include

  • Study and information counseling
  • Psychological counseling and diagnostics
  • Coaching and support for study and learning processes
  • Chat counseling
  • Psychological treatment and psychotherapy
  • Theme-centered groups

Appointments for an initial consultation can be made online here.

Contact details:

Psychological Counseling Service

1090 Vienna, Lederergasse 35/4

Tel: 01 / 402 30 91

E-mail: pschologische.studentenberatung@univie.ac.at

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