FAQ

Yes, this service is free of charge. We are happy to inform you about our specific services and possibilities by phone or in person, and we can also advise you anonymously if you wish!

Everything you tell us will be treated strictly confidentially and will not be passed on to third parties. Only applications for alternative examination methods, reduction of fees for exceeding the study duration specified in the curriculum, or leaves of absence will be forwarded to other departments for processing and archived for documentation purposes.

No. An alternative examination method is equivalent to the examination method specified in the curriculum and includes the same performance requirements. It will not be listed separately on the examination or graduation certificate.

Yes. Instead of a presentation or group work, you can also arrange to submit a written paper or take an oral exam in a separate room. Contact us and/or speak openly with the study program director about your impairment so that together we can find a suitable solution for you.

No. You do not need a disability status to apply for alternative examination methods. It is important that the impairment has lasted for at least six months or longer. Proof is provided by a specialist medical certificate, which is submitted to us without a diagnosis.

Please submit your application along with the specialist medical certificate to your responsible study program director at least six weeks before the exam date. This ensures that your application is approved in time.

No, we do not offer psychological counseling. However, as a student at the University for Continuing Education Krems, you can contact the Psychological Student Counseling Vienna or the ÖH-Helpline at any time.

If you are in an acute psychological crisis situation, please do not hesitate to contact trained professionals who can help you quickly and competently.

The following hotlines are available to you around the clock, anonymously and free of charge:
•    Telephone Counseling: Emergency number: 142 (daily 0 - 24 hours), www.telefonseelsorge.at
•    Emergency Psychological Service Austria: Hotline: 0699 / 18 85 54 00 (daily 0 - 24 hours), www.notfallpsychologie.at
•    Telephone Crisis Service for Lower Austria: Phone: 0800 / 20 20 16 (daily 0 - 24 hours), www.notrufnoe.com/krisenhotlines

For more information, visit www.akutteam.at/krisenhotlines.